Interference of Genopro with Outlook Express

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Interference of Genopro with Outlook Express

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AK1708

Post #10144 Posted 2/8/2006 11:23:18 AM

Forum Newbie

Group: Forum Members
Last Login: 2/8/2006 3:37:46 PM
GenoPro Version: 2.b17i
Posts: 1, Visits: 2

I have installed the GenoproBeta version on my computer and am happy with it. However, I noticed something very bizarre: Reading my emails in Outlook Express, whenever I click on a picture that is attached to a message, GenoProBeta tries to open it and I get an error message (of course!). This happens even if GenoPro is not active. I do not know what to do! Can anybody explain this?

Thanks for any hints!

AK1708

JcMorin

Post #10145 Posted 2/8/2006 11:39:49 AM

IT Director GenoPro

Group: Customers
Last Login: 2 days ago @ 7:02:01 AM
GenoPro Version: 2.0.1.6
Posts: 458, Visits: 5,981

I would first start with a reboot (sometimes Windows get mixed-up with file extension).

If the problem still occurs, then you will have to reconfigure windows for file association.

In Windows Explorer [Tool - Option] go in File Types. Find the picture ext (probably .jpg) and click on restore or change it to your favorite picture application.

More information on Microsoft support site: http://support.microsoft.com/default.aspx?scid=kb;en-us;307859&product=winxp

If the facts don't fit the theory, change the facts.
-- Albert Einstein

Jean-Claude Morin
Information Technology Director, GenoPro.
http://www.genopro.com

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