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Post #10075 Posted 1/31/2006 5:35:51 PM
Forum Newbie

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Group: Customers
Last Login: 1/31/2006 5:33:36 PM
Posts: 1, Visits: 1
I am having issues with my registration being sent to genopro.com.  Any suggestions.?
Post #10078 Posted 1/31/2006 6:19:50 PM


IT Director GenoPro

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Group: Customers
Last Login: Yesterday @ 8:27:51 AM
GenoPro Version: 2.0.1.6
Posts: 457, Visits: 5,964
We have hundred of registrations sent everyday to GenoPro.com.  Nearly every request for a registration key is delivered instantly.

What kind of issues are you having?

There is always a small chance that your request was posted while we are upgrading a module or something like that... in this case just resend your request.

From the log there is no registration made with the email you register to this forum.


If the facts don't fit the theory, change the facts.
-- Albert Einstein

Jean-Claude Morin
Information Technology Director, GenoPro.
http://www.genopro.com

Post #10083 Posted 2/1/2006 8:17:51 AM


Legendary Master

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Last Login: Today @ 9:21:17 AM
GenoPro Version: 2.4.0.3
Posts: 3,523, Visits: 14,875
I am not sure if the "issue" is a technical or a privacy concern.  Are you worried about the registration being sent to GenoPro.com or are you having difficulties receiving your free evaluation key?

Post #11004 Posted 4/20/2006 12:25:41 PM
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Last Login: 4/20/2006 12:24:30 PM
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I have the same problem. How do I get to create a genogram after I have activated my account
Post #11016 Posted 4/23/2006 1:12:32 PM
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Group: Customers
Last Login: Today @ 11:38:03 AM
GenoPro Version: 2.0.1.6
Posts: 825, Visits: 7,402
If you go to the menu at the top of the forum page there is a link labelled 'Get started With your Genealogy Tree' This is:-
http://www.genopro.com/introduction/

Basically if you have a blank screen open, you either use the icons in the top menu to select a new Male or Female and drag the symbol on to the disply; or right click on the screen and choose the new icon from the menu that appears. Having created an individual, either press Enter to get to the properties menu, or again a right click on the individual and choose Properties, which is the last item on the new menu.
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