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Forum Writer
 
Group: Customers
Last Login: 10/11/2006 10:23:37 AM
GenoPro Version: 2.0.1.1
Posts: 59,
Visits: 102
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I've been running into some peculiar behavior regarding the contact info and the main tab in individual properties. I understand that the contact tab may not be finished yet, but I thought I'd just call these out to make sure they're addressed by the time it's finished, in case no one was aware of them.
#1 What criteria does GenoPro use to select a contact to be displayed on the main tab? I have an individual with two sets of contact info. The first set has a start date of ~1978 and an end date of 1989. The second set has a start date of 1989 and no end date (as it is current info). However, GenoPro is populating the main tab with the 1978-1989 data and not the 1989-current data.
#2 Deleting email, phone, etc from a contact that is displayed on the main page results in GenoPro copying that info from another contact! Same individual as in #1... two contacts, both with different phone numbers, only one should have an email addy. Right now, they both have an email addy, but the correct different phone numbers. Old contact info is populated on main tab. If I delete the email addy of the old contact, then hit "OK" or switch to the main tab, the email addy from the new contact is copied into the old contact. If I delete the email addy from the main tab and switch to the contacts tab, it is cleared from the old contact info. But when I hit "OK" and then open the properties again, the email addy from the new contact has been copied to the old one! Same with phone number.
There is no "clear field" for these and I cannot get rid of this data! This does not seem to happen when deleting data from fields that are not copied to the main tab.
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Forum Guru
Group: Forum Members
Last Login: 10/16/2008 9:19:06 PM
GenoPro Version: FTPClient1
Posts: 146,
Visits: 395
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| Number 1: What is the "last" entry entered by you on there?Does not matter dates I see, if I include a person who traveled, included that person's phone, it appears in General Tab, without the person's e-mail, when he clearly has one, but I can't put it in there or it'll change the contact info too. Number 2: I experimented on an ind with more than one contact, you're right, e-mail and phone can't be deleted, but I think they can be changed, haven't tried yet...
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Forum Writer
Group: Customers
Last Login: 10/11/2006 10:23:37 AM
GenoPro Version: 2.0.1.1
Posts: 59,
Visits: 102
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King Semsem (9/15/2006)
Number 1: What is the "last" entry entered by you on there?Does not matter datesI see, if I include a person who traveled, included that person's phone, it appears in General Tab, without the person's e-mail, when he clearly has one, but I can't put it in there or it'll change the contact info too.
Number 2: I experimented on an ind with more than one contact, you're right, e-mail and phone can't be deleted, but I think they can be changed, haven't tried yet...
#1 I do not know which order I put the contact info in, though I don't think it's unlikely that I put the "old" info in more recently. I believe the GenoPro team said they were working on getting the dates to dictate current/most recent.
#2 I've tried to change the email addy/phone number... they allow change... just not outright deletion.
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