I don't know open my gno file
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I don't know open my gno file Expand / Collapse
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Post #22669 Posted 9/20/2008 4:19:35 PM
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Group: Customers
Last Login: 9/21/2008 4:35:59 PM
GenoPro Version: 2.0.0.5
Posts: 1, Visits: 6
I have bought a permanent key for gno, but now I cannot open my family tree.
On the display is a fail message:

"Unable to read from storage .....gno (name of file). The storage header is invalid.
Geno pro cannot continue because the data format is unknown."

Why???

Please help me.

Susan Cseresnyes
csbzs@freemail.hu
Post #22680 Posted 9/22/2008 8:47:08 AM


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Group: Administrators
Last Login: Today @ 9:31:29 AM
GenoPro Version: 2.0.1.6
Posts: 3,517, Visits: 14,852
Feel free to send your .gno file to us by email and I will see what I can do.  If you are upgrading from an old beta to GenoPro 2007, you may have to use XML for the transition.  I can do it for you.

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