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Forum Newbie
Group: Customers
Last Login: 9/17/2007 10:54:16 AM
GenoPro Version: 2.00
Posts: 3,
Visits: 25
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| I am unable to upload photos from the family tree on my computer to my webpage http://familytrees.genopro.com/ralphballard I am using GenoPro 2007 and have tried uploading the photos a number of times using the Report Generator with the English Narrative Report skin. I have checked that the Web Publishing details are correct. I am able to successfully generate reports saved on my computer which do include the photos. Is there something specific I need to do to enable the upload of the photos? Thanks, Ralph
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Grand Master
Group: Customers
Last Login: Yesterday @ 5:52:53 PM
GenoPro Version: 2.0.1.6
Posts: 1,103,
Visits: 5,128
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| Have you unchecked ' link to all files from my computer' under the Options tab of the Generare Report dialogue? This must be unset for GenoPro to copy the photos to the web site. 
'lego audio video erro ergo disco' or "I read, I listen, I watch, I make mistakes, therefore I learn"
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Forum Newbie
Group: Customers
Last Login: 9/17/2007 10:54:16 AM
GenoPro Version: 2.00
Posts: 3,
Visits: 25
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| Yes I had this box unchecked. I have just tried uploading the report again. It uploaded 7 photos this time (instead of uploading only 2 out of 507 previously) then got stuck and displayed this error message: Publishing report to http://familytrees.genopro.com/ralphballard/ Connecting to server familytrees.genopro.com... Cloning document Ralph Ballard Family Tree.v1x.v1x.v1x... Opening configuration file Config.xml for skin 'English Narrative Report'... Validating picture cache... Loading dictionary.xml... [0.00] Processing template 'init.htm'...[0.93] Processing template 'index.html'...[0.98] Processing template 'default.htm'...[1.04] Processing template 'toc_individuals.htm'...[1.45] Processing template 'toc_families.htm'...[1.64] Processing template 'toc_pictures.htm'...[1.94] Processing template 'toc_contacts.htm'...[2.06] Processing template 'toc_places.htm'...[2.14] Processing template 'toc_sources.htm'...[2.20] Processing template 'toc_names.htm'...[2.27] Processing template 'genomap.svg'...[10.79] Processing template 'genomap.htm'...[10.85] Processing template 'toc_genomaps.htm'...[10.90] Processing template 'home.htm'...[10.95] Processing template 'heading.htm'...[10.99] Processing template 'style.css'...[11.05] Processing template 'individual.htm'...[26.33] Processing template 'family.htm'...[32.50] Processing template 'picture.htm'...[44.21] Processing template 'contacts.htm'...[44.29] Processing template 'places.htm'...[44.38] Processing template 'pictures.htm'...[45.67] Processing template 'popup.htm'...[45.74] Processing template 'sources.htm'...Generated 1057 pages (1057 pages unchanged) in 45.816 seconds average performance of 23.07 pages per second [45.82] Writing extra file 'FamilyTree.xml'...[46.06] Writing extra file 'FamilyTree.gno'...[46.37] Writing extra file 'FamilyTree.ged'...[46.65] Writing files from skin...[49.13] Writing pictures to report (509)...[85.67] Unable to write file 'http://familytrees.genopro.com/ralphballard/pictures/FriendsAtOurWedding2002-LynMichaelSushieRalphFionaShirleyVickiRobMonty.bmp'.Unable get HTTP response info (error 12019:0) [89.84] Report Ready! Click on the "Close" button to continue. Could some of the photos be too big and need reducing in size? If so I can get on with this with Irfan Viewer. Thanks, Ralph
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Junior Member
Group: Customers
Last Login: 8/27/2008 6:55:12 PM
GenoPro Version: 2.0.1.4
Posts: 13,
Visits: 80
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I had the same problem, Ralph.
However, all the photos that I had tried uploading that failed were over 1MB. I reduced them and uploaded them via the report generator with no problem.
Jack
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Forum Newbie
Group: Customers
Last Login: 9/17/2007 10:54:16 AM
GenoPro Version: 2.00
Posts: 3,
Visits: 25
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| Thanks Jack. Your suggestion worked. In fact I found it best to keep the photos under 300kb for ease of uploading. Ralph.
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