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Post #15851 Posted 1/15/2007 11:12:53 AM
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I tried to download the new Genopro 2007. The registration key that I used for Genopro Gold does not work. Do I need a new one?
Post #15852 Posted 1/15/2007 11:25:02 AM


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What error do you get?  You need to type the whole key, not just the first characters.

Post #15853 Posted 1/15/2007 11:39:21 AM
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My registration key is a "Golden Key Bonus" one. There are 12 digits divided by dashes. When I enter the number, the message I get is that the registration key is not valid.
Post #15855 Posted 1/15/2007 11:46:05 AM


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You need to enter the whole key; that is the 12 digits followed by the rest of the text, including the word "bonus" and the "invoice number".

Post #15856 Posted 1/15/2007 11:51:47 AM
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Thank you - that resolved the problem.
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