Lost Registration Key

GenoPro Support Forum

Home

Members

Who's On

Welcome Guest ( Login | Register )

Lost Registration Key

Rate Topic

Display Mode

Topic Options

Author

Message

astrogen

Post #15899 Posted 1/17/2007 3:15:46 PM

Forum Newbie

Group: Customers
Last Login: 9/18/2008 3:43:30 PM
GenoPro Version: 2.0.1.4
Posts: 9, Visits: 109

I persuaded a colleague that she should use Genopro and she tells me she bought it round about the 3rd January. She was nervous about using her credit card but all seemed well. However she says she has not received a registration key. To further complicate things, she has been away for two weeks and returns home on 18th. Could you please send her key again. Her name is Margaret Breeze and her email address commences with barnbreeze.

Thank you for a great programme and hopefully your help in this matter.

Tony Scaife

GenoPro Administrator - Gamma User - Translator

GenoProSupport

Post #15900 Posted 1/17/2007 4:42:52 PM

Legendary Master

This user is an important contributor to the translation of GenoPro

Group: Administrators
Last Login: Today @ 1:22:13 AM
GenoPro Version: 2.0.1.6
Posts: 3,488, Visits: 14,611

According to our logs, your friend Margaret purchased GenoPro on December 29, however she made a typo entering her email address. I have updated the database with the correct email and I triggered the server to re-send her purchase receipt. Let me know if she does not receive her registration key.

Also, you are welcome to tell Margaret she can always visit http://www.genopro.com/login/ to request the server to re-send her registration key.

astrogen

Post #15901 Posted 1/17/2007 5:17:06 PM

Forum Newbie

Group: Customers
Last Login: 9/18/2008 3:43:30 PM
GenoPro Version: 2.0.1.4
Posts: 9, Visits: 109

Thank you for your prompt reply. I shall follow it up with her on her return.

Regards

Tony

« Prev Topic | Next Topic »