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Post #15921 Posted 1/18/2007 10:44:08 PM
Forum Newbie

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Group: Customers
Last Login: 1/18/2007 11:26:02 PM
Posts: 2, Visits: 3
It would be nice if you had a "support" that went to support, email ect.

I tried to find one but gave up, so I am posting the question here.

If I upgrade from 191b to the new genpro 2007 will my key work or would I have to upgrade.

Thanks

Post #15923 Posted 1/18/2007 11:05:14 PM


IT Director GenoPro

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Group: Customers
Last Login: 2 days ago @ 7:02:01 AM
GenoPro Version: 2.0.1.6
Posts: 458, Visits: 5,981
GenoPro contact page is http://www.genopro.com/contact/

There is a ticket system with Q&A listing...

And for your question the result would be:

http://support.genopro.com/Support-Question.aspx?q=If+I+upgrade+from+191b+to+the+new+genpro+2007+will+my+key+work+or+would+I+have+to+upgrade.

The first 5 answer matching your question are:

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Do I have to pay to upgrade from GenoPro Beta to GenoPro 2007?

No, GenoPro Beta refers to any version between GenoPro 1.99 and GenoPro 2007. They are all eligible for a free upgrade to GenoPro 2007. Download the latest version and use your current registration key.
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How do I upgrade GenoPro?

Close GenoPro and run the installer again. Overwriting GenoPro will not erase or delete any of your files.
http://www.genopro.com/setup/check-for-update/
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Why didn't I receive my free registration key?

If you did not receive the email, check your spam filter, or double check that you wrote your email correctly in the form.
http://support.genopro.com/Topic11225-81-1.aspx
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Do I have to pay to upgrade from GenoPro Gold to GenoPro 2007?

No, The GenoPro Gold product no longer exists. All GenoPro Gold users should download the latest version of GenoPro 2007 and apply their current golden key.
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How do I install a new version?

Make sure GenoPro is closed. Run the installer and install GenoPro in the same directory as the original version. GenoPro will be updated to the latest version.
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Do I have to pay to upgrade from 1.xx to GenoPro 2007?

No, all versions prior to 2007 have full free upgrades to GenoPro 2007. Download GenoPro and enter your registration key.


If the facts don't fit the theory, change the facts.
-- Albert Einstein

Jean-Claude Morin
Information Technology Director, GenoPro.
http://www.genopro.com

Post #15924 Posted 1/18/2007 11:36:15 PM
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Group: Customers
Last Login: 1/18/2007 11:26:02 PM
Posts: 2, Visits: 3
Thank You for the quick response. 
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