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Forum Member
 
Group: Customers
Last Login: 11/4/2009 6:49:26 AM
GenoPro Version: 2.0.1.4
Posts: 36,
Visits: 120
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Can you explain, why I can not create with one e-mail and received to this email password new genealogy web-site. I am receiving information
"The username or email provided is invalid ", but this username and email is correct( you send to this mail and I have received answer from you)Very strench, but I can create two tree for two my family and for 3-Th and 4-th I can not create report. I made in beta version and on GenoPro 2007
Best regards Juri
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IT Director GenoPro
Group: Customers
Last Login: 2 days ago @ 4:07:55 PM
GenoPro Version: 2.4.0.3
Posts: 466,
Visits: 6,096
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| I'm not really sure what's the issue, you can publish 2 report and for all the other the password is invalid? Here is a summary of your account:
Your username is 164514 since you never changed it, you can also use your email (J*******@u****.l*) as username. If you forgot your password you can recover it from many places including this page. Since you are a customer, you can publish any number of reports under familytrees.genopro.com. You list of publications can be modified and/or deleted from the control panel.
If the facts don't fit the theory, change the facts.
-- Albert Einstein Jean-Claude Morin
Information Technology Director, GenoPro.
http://www.genopro.com
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Forum Member
Group: Customers
Last Login: 11/4/2009 6:49:26 AM
GenoPro Version: 2.0.1.4
Posts: 36,
Visits: 120
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| Dear Jean I describe my problem My family have many family, early I have only two web site in GenoPro, but this is not god and I want have many family sites For this need many emails and many password I have today 4 sites, but I need more What I need do? Best regards Juri
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Legendary Master
Group: Administrators
Last Login: Today @ 1:16:25 AM
GenoPro Version: 2.5.0.2
Posts: 3,639,
Visits: 15,178
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Famous Writer
 
Group: Customers
Last Login: 11/12/2009 5:34:49 PM
GenoPro Version: 2.0.1.4
Posts: 440,
Visits: 3,437
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164514 (2/27/2007)
Dear Jean My family have many family, early I have only two web site in GenoPro, but this is not god and I want have many family sites For this need many emails and many password I have today 4 sites, but I need more I think you might have confused your log in with family tree passwords. You can put as many different trees as you want on this site and then if you want to protect some of them you can set passwords for those you choose. Have a look at my profile and you will see I have one public tree (with no living members) and several other "private" trees ( which do contain living members) but which are protected by passwords, though these are invisible in my profile as they are private.
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