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How to contact genopro by phone or email.

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Posted Wednesday, March 21, 2007 - Post #16930
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GenoPro version: 2.0.0.3

Last Login: Tuesday, April 10, 2007
Posts: 1, Visits: 6
I have beentrying for 2 days to find a contact number or email that works to contact the appropriate people about my issue. I purchased GP in january for my office and a few days ago switched computers and lost my key code...Who do I contact to help me withg this?
Posted Wednesday, March 21, 2007 - Post #16931
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Gamma
FamilyTrees.GenoPro.com
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GenoPro version: 3.1.0.1

Last Login: Monday, March 25, 2024
Posts: 4,880, Visits: 22,749
Your registration key is found in your account from the Control Panel (http://support.genopro.com/ControlPanel.aspx).
Posted Wednesday, March 2, 2016 - Post #36780
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Gamma
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GenoPro version: 3.0.1.4

Last Login: Sunday, July 14, 2019
Posts: 1, Visits: 5
Thanks for sending my registration key. Genopro is a brilliant program, and I shall be buying it (again!) soon. I bought it years ago, but God knows under what email, or even under which computer! And now, would you believe, I've actually bought myself a cheap Windows computer (I usually use applemac) specifically so that I can use Genopro! I'm delighted you are currently planning a version that will work well on Macs!!!
Posted Friday, March 4, 2016 - Post #36784
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FamilyTrees.GenoPro.com
GenoPro version: 3.1.0.1

Last Login: Wednesday, July 20, 2022
Posts: 1, Visits: 51
where can i find instructions in spanish for publiching my family tree?
Posted Thursday, May 19, 2016 - Post #37069
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Last Login: Thursday, May 19, 2016
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My office can no longer access this software and other users cannot seem to print their reports and I suspect license has expired, how do i renew?  There is no company phone # to connect with someone and I have written a couple e-mails without hearing back from somebody.  Could some advise soonest possible.  Suggestion:  1-800 # need to be on your home page for your customers' to talk to experts on this software.  Thank you.
Posted Friday, May 27, 2016 - Post #37100
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GenoPro version: 3.1.0.1

Last Login: Monday, March 25, 2024
Posts: 4,880, Visits: 22,749
our email is support at genopro dot com
Posted Friday, July 14, 2017 - Post #38200
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Gamma
GenoPro version: 3.0.1.0

Last Login: Wednesday, October 25, 2017
Posts: 1, Visits: 25
Need help in downloading a file 
Please send your #
Posted Friday, March 30, 2018 - Post #38649
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GenoPro version: 3.0.1.1

Last Login: Sunday, April 1, 2018
Posts: 1, Visits: 1
I was using the free version.  I did my family tree.  I guess my free subscription expired.  I would now like to purchase it but only if I can get the family tree that I had worked on. Please let me know if this is possible.  
Posted Friday, March 30, 2018 - Post #38650
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FamilyTrees.GenoPro.com
GenoPro version: 3.1.0.1

Last Login: Yesterday @ 11:19 PM
Posts: 1,576, Visits: 31,178
Your tree will have been saved in a file with file type .gno, so if you search for a file *.gno that will tell you if your data can be used.
If you can load GenoPro then use the Find facility on the main file menu.
Posted Wednesday, October 9, 2019 - Post #40116
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Last Login: Wednesday, October 9, 2019
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Hello, 

I am a student and want to request for the 180 days free download, also I am using Mac computer how do I have access. again, I need to speak with a person for some clarifications, I am on a deadline for my assignment.

Thank you.

Edited: Wednesday, October 9, 2019 by 06095


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