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Home » GenoPro Help and Technical Support » Using GenoPro - How to... » Missing Data From Latest .GNO File; Genogram is O.K.; Pictures O.K.


Missing Data From Latest .GNO File; Genogram is O.K.; Pictures O.K.

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Author After Computer Serviced By Technician GenoPro File Was Screwed-up
Old Salt
Posted Friday, August 1, 2008 - Post #22293
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GenoPro version: 2.0.0.1
Last Login: Saturday, August 2, 2008
Posts: 1, Visits: 20
Background: I've used Genopro on and off since about 2003; added beta version and later bought a full release.  After many months of inactivity (with genealogy) computer developed problems.  I had to rely on an outside technician to restore system.  When I finally got around to exploring my latest Genopro file, I found that all the text from my mother’s database was missing; the only information that remained was her pictures.  The technician had created partitions and added drives, E and F to serve as backup in case of any future problems.  The only thing I can do with these now is to make copies of files to my working C drive (if needed).

Problem/Question: I’ve suddenly realized that in GenoPro I’m not just dealing with file extension .GNO, but also, .LST, .XML, .RMC, .AQ, .AQALPHA, .AQZ, and .EMF.  Can I merge a .GNO file and an .XML file?  Or how can I copy completed data for an individual from an earlier .GNO file to a later file that needs this data restored?  Is this paranoid or do you think I may have a security issue with respect to the loss of my mother’s personal data?

Edited: Saturday, August 2, 2008 by GenoProSupport

appleshaw
Posted Saturday, August 2, 2008 - Post #22294
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GenoPro version: 3.1.0.1
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If you had a disc corruption it is possible that only part was damaged - that is what happened to me when my disc died over a time. Depends on the cause.
Not clear from your post if the images remain but the database does not. This could be the case as images are not stored in the GenoPro file but accessed by a link.

My suggestion is to use the Windows search to look for any file containing 'gno'. This might find backup versions from v.1. If you find anything then try and open it. You may have to retrieve the program that was used to create it - but GenoPro2007 will tell you this if it can not open the file. All old versions are available from the GenoPro site; you can install them in a different directory alongside that containing GenoPro2007.

I know it is too late now but when you get the data back you can use the on-line secure backup of GenoPro. I am not sure that I believe it but according to Google Labs '6.3% of consumer grade hard disk drives fail in the first year of their life,'
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Posted Saturday, August 2, 2008 - Post #22295
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GenoPro version: 3.1.0.1
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Old Salt (8/1/2008)
Problem/Question: I’ve suddenly realized that in GenoPro I’m not just dealing with file extension .GNO, but also, .LST, .XML, .RMC, .AQ, .AQALPHA, .AQZ, and .EMF.  Can I merge a .GNO file and an .XML file?

GenoPro only produces files of the following extensions: .GNO, .XML and .EMF.  The extension .GNO is the most dominant, however you can export your family tree into an XML or EMF (Enhanced Metafile) if you wish.  The other extensions are completely unknown to GenoPro.  Internally GenoPro uses a zipped-xml file, so if you rename the .GNO file to .ZIP, you will be able to open the file and merge the XML content.  The easiest way to merge two GenoPro files is using copy & paste.



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