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Customers
GenoPro version: 2.5.3.8
Last Login: Thursday, February 9, 2012
Posts: 4,
Visits: 11
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HELP!One of my kids pressed re-start button while I was working on my family tree. When I try to re-enter the file I get thrown straight out again. I've been getting so involved with the research and updating over the past few days that I forgot to make a backup. My old backup needs a LOT of updating. Is there anything I can do to re-open/recover the latest file?
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Administrators
Moderators
Customers
Gamma
FamilyTrees.GenoPro.com
Translator
GenoPro version: 3.1.0.1
Last Login: Tuesday, February 3, 2026
Posts: 4,886,
Visits: 22,803
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Customers
GenoPro version: 2.5.3.8
Last Login: Thursday, February 9, 2012
Posts: 4,
Visits: 11
|
I tried that, I found the file but still couldn't open it: :
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Administrators
Moderators
Customers
Gamma
FamilyTrees.GenoPro.com
Translator
GenoPro version: 3.1.0.1
Last Login: Tuesday, February 3, 2026
Posts: 4,886,
Visits: 22,803
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What error message do you get?
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Customers
GenoPro version: 2.5.3.8
Last Login: Thursday, February 9, 2012
Posts: 4,
Visits: 11
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I tried printing the file. The message I received was "Genopro 2007 Picture Your Family Tree! has encountered a problem and needs to close. Sorry for the inconvenience.... etc." I also tried copying the file to a disc and opening on a second computer but when I tried opening there I hit the same problem.
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Administrators
Moderators
Customers
Gamma
FamilyTrees.GenoPro.com
Translator
GenoPro version: 3.1.0.1
Last Login: Tuesday, February 3, 2026
Posts: 4,886,
Visits: 22,803
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Please send me your .gno file and I will take a look at the issue...
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Customers
GenoPro version: 2.5.3.8
Last Login: Thursday, February 9, 2012
Posts: 4,
Visits: 11
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OK... How do I do that?
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