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Forum Newbie
Group: Customers
Last Login: 6/23/2009 4:25:56 PM
Posts: 3,
Visits: 8
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| I registered for GenoPro and updated the version I had to GenoPro 2007. Everytime I try to update or use the family wizard or other tools I get a Microsoft Visual C++ Runtime Library error. It says that the application has requested the Runtime to terminate it in an unusual way. Please contact the application's support team for more information. Please help!
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Legendary Master
Group: Administrators
Last Login: Today @ 1:16:25 AM
GenoPro Version: 2.5.0.2
Posts: 3,639,
Visits: 15,178
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Can you please give a bit more information about your system, such as your version of Windows and special software installed. Did you got any error while installing GenoPro?
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Forum Newbie
Group: Customers
Last Login: 6/23/2009 4:25:56 PM
Posts: 3,
Visits: 8
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| I have windows xp professional version 5.1, and I did not get an error message when I installed Genopro.
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Forum Master
 
Group: Customers
Last Login: Today @ 12:58:23 PM
GenoPro Version: 2.0.1.6
Posts: 758,
Visits: 6,293
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| I have the same message occasionaly, but by now I know that I am running too many programs at the same time and have to shut down some of them in order to bring back my memory level.
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Forum Newbie
Group: Customers
Last Login: 6/23/2009 4:25:56 PM
Posts: 3,
Visits: 8
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| I still get the runtime error when I shut down all other programs.
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Legendary Master
Group: Administrators
Last Login: Today @ 1:16:25 AM
GenoPro Version: 2.5.0.2
Posts: 3,639,
Visits: 15,178
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| This is rather strange; I use XP Professional too and never seen this error. The C++ Runtime Library error is from the file MSVCRT.DLL. Can you please tell me which version of MSVCRT.DLL. Feel free to try installing the file http://www.genopro.com/InstallMfcDLL.exe which contains the file MSVCRT.DLL and MFC42.DLL.
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