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genopro 2011 program shuts down without reason

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Posted Monday, February 7, 2011 - Post #27591
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GenoPro version: 2.5.3.9

Last Login: Sunday, November 6, 2011
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Hello,
I have installed release 2011. The operating system is vista. The program often closed itself when I was going to change information of an individual. Thank you for help.
best regards

christian


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Posted Monday, February 7, 2011 - Post #27593
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Gamma
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GenoPro version: 3.1.0.0

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Is there any error message or dialog to appear before it close? Can you reproduce the crash or it's random?
Posted Tuesday, February 8, 2011 - Post #27602
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Hi, The only message before clashing is a Window message "Genopro doit fermer". The fault appears again when I modify information in individual dialog box : deleting nick name and adding alternative. The crash appears after about ten times I did it.
Best regards,
christian
rdn
Posted Tuesday, February 8, 2011 - Post #27605
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GenoPro version: 2.5.4.1

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Hello Dan,

 I also had a crash, using the latest version.  The process I was performing was on a table view of locations, finding which people have this location, modifying that location (editing, etc.) and returning to the table.

 After about 20 of these the system crashed.  I cannot duplicate this. (I am trying to clean up the locations and make them into a standard set - e.g. Berlin is also listed as Berlin, Germany, etc.)

  Do you have a standard "Do you wish to report this error to GenoPro?" capability - if not, perhaps you want to create such?

  Sorry that I cannot duplicate the error.  If it reappears, I will let you know.


Danny
Posted Tuesday, February 8, 2011 - Post #27606
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Gamma
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GenoPro version: 3.1.0.1

Last Login: Yesterday @ 6:41 PM
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If you have a scenario to reproduce the crash, please post it here.  If I can reproduce the crash, I can fix it.
rdn
Posted Tuesday, February 8, 2011 - Post #27607
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Hi Dan,

  I happened again, when working on tables, going back and forth to individuals, changing the location of the person's birth or death, etc.  I do this many times before a crash.

  Please see the screen shots.  Let me know if there is any additional information I can get you using Visual Studio.


Danny

Bug1.png (210 views, 534.88 KB)
bug2.png (194 views, 1.10 MB)
bug3.png (201 views, 2.38 MB)
bug4.png (207 views, 1.05 MB)


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Posted Tuesday, February 8, 2011 - Post #27609
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GenoPro version: 3.1.0.1

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Can you tell me how to reproduce the bug?  Do you have a sample file for me to reproduce the bug?  Thanks!
Posted Tuesday, February 8, 2011 - Post #27610
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GenoPro version: 3.1.0.1

Last Login: Yesterday @ 6:41 PM
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I just received an email from someone else having a crash.  I was able to reproduce the crash and fix it.  Can you please upgrade to GenoPro 2.5.3.8 and let me know if you still get the crash...


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