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Home » GenoPro Help and Technical Support » Web site and Online services » Sending e-mail of genopro


Sending e-mail of genopro

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tweblyn
Posted Tuesday, May 5, 2015 - Post #34987
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Gamma
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GenoPro version: 3.0.1.1
Last Login: Friday, July 31, 2020
Posts: 2, Visits: 14
I am having problems sending genopro to my e-mail account. How do I do this because I never get the message in my e-mail even though it says it has been sent.

Patricia
jcmorin
Posted Thursday, May 7, 2015 - Post #34991
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Gamma
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FamilyTrees.GenoPro.com
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GenoPro version: 3.1.0.0
Last Login: Wednesday, October 7, 2020
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Hi,

We are having issue with Symantec, for some reason to me, we get blocked all the time. I've contacted them countless time, they can't tell us why we are getting blocked, they unblocked us and there a few days later it's blocked again. 

Symantec "Anti-spam" is used by Microsoft, Universities and some Company, probably your university just plain reject the email based on symantec "intelligent" spam filter.

If you can do a test using another email like Gmail, you will not have any issues.


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