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Setup error (Screenshot included)

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Posted Thursday, September 1, 2016 - Post #37365
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GenoPro version: 2.5.4.1
Last Login: Thursday, September 8, 2016
Posts: 4, Visits: 8
I installed GenoPro to a Windows 7 64bit as an adminstrator but still it has a setup error.
When I click 'I' for Ignore on the error popup, it's simply stopped.
How can this error be properly solved?

http://support.genopro.com/Uploads/Images/8fb0f546-0ba1-4c17-8f1f-b01e.PNG

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Edited: Thursday, September 1, 2016 by 1726911
Posted Thursday, September 1, 2016 - Post #37367
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GenoPro version: 3.1.0.1

Last Login: Monday, March 25, 2024
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This is a problem with Unicode/UTF-8 converstion to the local code page, which I think is Japanese.

Have you been able to install GenoPro?
Posted Thursday, September 1, 2016 - Post #37368
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GenoPro version: 3.1.0.1

Last Login: Sunday, March 21, 2021
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It is Korean, not Japanese.
Posted Thursday, September 1, 2016 - Post #37369
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GenoPro version: 3.1.0.1

Last Login: Monday, March 25, 2024
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The Japanese has the Yen sign (¥).  Thanks for noticing.
Posted Thursday, September 1, 2016 - Post #37370
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GenoPro version: 2.5.4.1
Last Login: Thursday, September 8, 2016
Posts: 4, Visits: 8
A previous version (I forgot the exact version) was successfully installed but not GenoPro 2016.
Posted Friday, September 2, 2016 - Post #37371
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GenoPro version: 3.1.0.1

Last Login: Monday, March 25, 2024
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Does the installation abort when copying the skins?  Are you able to install the file GenoPro.exe version 3.0.0.8 before getting the installer error?
Posted Sunday, September 4, 2016 - Post #37374
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GenoPro version: 2.5.4.1
Last Login: Thursday, September 8, 2016
Posts: 4, Visits: 8
Where can I download the 3.0.0.8? 
In archives, 3.0.0.7 is the latest one.
Give me the link!!!
Posted Sunday, September 4, 2016 - Post #37375
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GenoPro version: 3.1.0.1

Last Login: 7 hours ago
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From GenoPro click Help and Check for update. On my Windows 10 this produced several messages saying not working etc and took two attempts to Install, but now at 3.0.0.8, so persevere
Posted Sunday, September 4, 2016 - Post #37377
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GenoPro version: 2.5.4.1
Last Login: Thursday, September 8, 2016
Posts: 4, Visits: 8
The version successfully installed was GenoPro 2.5.4.1.
Posted Monday, September 5, 2016 - Post #37378
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GenoPro version: 3.1.0.1

Last Login: 7 hours ago
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Apologies as I had forgotten you are still on v,2 so the upgrade does not go to GenoPro16.
http://www.genopro.com/InstallGenoPro.exe. should give you 3.0.0.8 but if you have problems try an earlier version from
http://www.genopro.com/archives/ and if one of those work then you can use the upgrade option


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