GenoPro Home
GenoPro Home  |  Get Started With My Genealogy Tree  |  Buy  |  Login  |  Privacy  |  Search  |  Site Map
 

GenoPro Support Forum




genopro2011 to 2016

Click to view RSS...
Author
Posted Sunday, April 8, 2018 - Post #38683
Forum Newbie

Forum NewbieForum NewbieForum NewbieForum NewbieForum NewbieForum NewbieForum NewbieForum NewbieForum Newbie

Customers

Last Login: Tuesday, April 10, 2018
Posts: 2, Visits: 5
I have recently come back to doing research after a few years break and wanted to add a few names to my tree on Genopro 2011 but will not let me save the changes as a box keeps appearing about updating my registration key.  
I have ticked the box for already having purchased a key (2011) and do not wish to upgrade but will not let me save as is showing 2016.  What's going on?

I purchased a key several years back and have not had any problems right up to as recent as 2014.  Am I doing something wrong?

Edited: Sunday, April 8, 2018 by 826039
Posted Sunday, April 8, 2018 - Post #38684
Legendary Master

Legendary MasterLegendary MasterLegendary MasterLegendary MasterLegendary MasterLegendary MasterLegendary MasterLegendary MasterLegendary Master

Administrators
Customers
Important Contributors
FamilyTrees.GenoPro.com
GenoPro version: 3.1.0.1

Last Login: Yesterday @ 9:42 PM
Posts: 3,325, Visits: 25,525
You need to be using GenoPro 2011 if that is the key you have. see https://www.genopro.com/2011/


'lego audio video erro ergo disco' or "I read, I listen, I watch, I make mistakes, therefore I learn"
Posted Tuesday, April 10, 2018 - Post #38690
Forum Newbie

Forum NewbieForum NewbieForum NewbieForum NewbieForum NewbieForum NewbieForum NewbieForum NewbieForum Newbie

Customers

Last Login: Tuesday, April 10, 2018
Posts: 2, Visits: 5
Tried uninstalling 2016 which was successful then tried installing 2011 which didn't work.  Can't use anything now.
Posted Tuesday, April 10, 2018 - Post #38691
Legendary Master

Legendary MasterLegendary MasterLegendary MasterLegendary MasterLegendary MasterLegendary MasterLegendary MasterLegendary MasterLegendary Master

Administrators
Moderators
Customers
Gamma
FamilyTrees.GenoPro.com
Translator
GenoPro version: 3.1.0.1

Last Login: Monday, March 25, 2024
Posts: 4,880, Visits: 22,749
What error do you get?


Similar Topics

Click to view RSS...
Expand / Collapse

Reading This Topic

Expand / Collapse