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How to restore published family tree into genopro working file
How to restore published family tree into genopro working file
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Author
Calvin Gan Cheng Gee
Posted Saturday, May 12, 2018
-
Post #38734
Forum Newbie
Customers
GenoPro version: 3.0.1.2
Last Login: Saturday, May 12, 2018
Posts: 2,
Visits: 14
I have published my
family tree
in Genopro website in 2010 when there is no
online backup
available. I have lost the original file, is there anyway to
download from Genopro
website for me to continue
update
instead of having to recreate from zero again?
appleshaw
Posted Saturday, May 12, 2018
-
Post #38735
Grand Master
Customers
Important Contributors
FamilyTrees.GenoPro.com
GenoPro version: 3.1.0.1
Last Login: Yesterday @ 11:19 PM
Posts: 1,576,
Visits: 31,178
Normally when you create an online
report
it will contain a copy of the file as familytree.gno. If you look at
http://support.genopro.com/Topic26474.aspx
this contains details on downloading GenoPro FTP client which will allow you to look at your account.
You can also try to use 'Open Inbox and Online Account' from the file menu of GenoPro
Make sure that you are using the same version of the program you were using in 2010, although this might not be a problem
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