GenoPro Home
GenoPro Home  |  Get Started With My Genealogy Tree  |  Buy  |  Login  |  Privacy  |  Search  |  Site Map
 

GenoPro Support Forum


Home » GenoPro » Report Generator » Report Generator Bugs » Error 5: Access denied while generating Report


Error 5: Access denied while generating Report

Click to view RSS...
Author
Slavie
Posted Sunday, August 8, 2021 - Post #41624
Forum Newbie

Forum NewbieForum NewbieForum NewbieForum NewbieForum NewbieForum NewbieForum NewbieForum NewbieForum Newbie

Forum Members
FamilyTrees.GenoPro.com
GenoPro version: 3.0.1.2
Last Login: Sunday, March 10, 2024
Posts: 1, Visits: 12
Hi there! 

While generating report I am getting 2 errors:

[7.00] Error 5: Access denied.
 (Cannot retrieve picture http://familytrees.genopro.com/Slavie/Nesterov/version.txt)
[7.28] Error 5: Access denied.
 (Cannot retrieve picture http://familytrees.genopro.com/Slavie/Nesterov/theme.css)

Would you let us know what we can do to solve them?

Thank you! 

Tags:

Edited: Sunday, August 8, 2021 by Slavie
GenoProSupport
Posted Friday, August 13, 2021 - Post #41646
Legendary Master

Legendary MasterLegendary MasterLegendary MasterLegendary MasterLegendary MasterLegendary MasterLegendary MasterLegendary MasterLegendary Master

Administrators
Moderators
Customers
Gamma
FamilyTrees.GenoPro.com
Translator
GenoPro version: 3.1.0.1
Last Login: Yesterday @ 7:21 PM
Posts: 4,887, Visits: 22,760
Can you try again? At some point the file system on the server ran out of memory. We have this bug coming about once per month and I have no clue what is causing it.


Similar Topics

Click to view RSS...
Expand / Collapse

Reading This Topic

Expand / Collapse


Powered By InstantForum.NET 2010-3-x © 2024
Execution: 0.016. 3 queries. Compression Disabled.