GenoPro Home
GenoPro Home  |  Get Started With My Genealogy Tree  |  Buy  |  Login  |  Privacy  |  Search  |  Site Map
 

GenoPro Support Forum




Upgrading to 2020 on Windows Server 2012

Click to view RSS...
Author Install file will not run on WinServer 2012 R2 standard
Posted Friday, September 3, 2021 - Post #41697
Forum Newbie

Forum NewbieForum NewbieForum NewbieForum NewbieForum NewbieForum NewbieForum NewbieForum NewbieForum Newbie

Customers
GenoPro version: 3.1.0.1

Last Login: Friday, July 8, 2022
Posts: 3, Visits: 12
Hi,
I have been running Genopro 2011 v. 2.5.4.1 and earlier fully licensed on Windows Server 2012 for many years (and on W2008 Server before that).
I want to upgrade to GP2020, but the new installer will not work on this platform.
Can anyone help please?
Many thanks.
Posted Monday, September 6, 2021 - Post #41708
Forum Newbie

Forum NewbieForum NewbieForum NewbieForum NewbieForum NewbieForum NewbieForum NewbieForum NewbieForum Newbie

Customers
GenoPro version: 3.1.0.1

Last Login: Friday, July 8, 2022
Posts: 3, Visits: 12
All sorted.
Just tried downloading the free trial which installed fine, then prompted me to say the old key was invalid and took me through the purchase of the upgrade, which worked fine.
Would have been nice if the upgrade installer had worked or at least said what to do, but solved now :-).
Posted Friday, October 7, 2022 - Post #42481
Forum Newbie

Forum NewbieForum NewbieForum NewbieForum NewbieForum NewbieForum NewbieForum NewbieForum NewbieForum Newbie

Gamma
Customers
GenoPro version: 3.1.0.1

Last Login: Wednesday, January 11, 2023
Posts: 2, Visits: 12
Hello,  I am trying to download GP2020 in my computer. It suggests to get it from app store. But store does not seem to have the software. 
Posted Friday, October 7, 2022 - Post #42482
Forum Newbie

Forum NewbieForum NewbieForum NewbieForum NewbieForum NewbieForum NewbieForum NewbieForum NewbieForum Newbie

Gamma
Customers
GenoPro version: 3.1.0.1

Last Login: Wednesday, January 11, 2023
Posts: 2, Visits: 12
Does any one know a phone number of the GenoPro customer service technician?
Posted Saturday, October 8, 2022 - Post #42494
Famous Writer

Famous WriterFamous WriterFamous WriterFamous WriterFamous WriterFamous WriterFamous WriterFamous WriterFamous Writer

Customers
Important Contributors
GenoPro version: 3.1.0.1

Last Login: Yesterday @ 5:35 AM
Posts: 438, Visits: 7,258
1854712 (07-Oct-2022)
Hello,  I am trying to download GP2020 in my computer. It suggests to get it from app store. But store does not seem to have the software. 
According to my records, GenoPro2020 was version 3.1.0.0. It is available here.
Posted Thursday, October 13, 2022 - Post #42515
Legendary Master

Legendary MasterLegendary MasterLegendary MasterLegendary MasterLegendary MasterLegendary MasterLegendary MasterLegendary MasterLegendary Master

Administrators
Moderators
Customers
Gamma
FamilyTrees.GenoPro.com
Translator
GenoPro version: 3.1.0.1

Last Login: Monday, March 25, 2024
Posts: 4,880, Visits: 22,749
Does any one know a phone number of the GenoPro customer service technician?
1-877-GENOPRO / 1-877-436-6776


Similar Topics

Click to view RSS...
Expand / Collapse

Reading This Topic

Expand / Collapse