|
|
|
|
Customers
GenoPro version: 3.0.0.8
Last Login: Sunday, August 14, 2022
Posts: 4,
Visits: 9
|
I can't see on the dashboard where tyo go to delete an old online report - it is from 2017, and I can get to it just searching on google but I can't see anywhere that I can manage that report at all.
An anyone hlep? I am currently using the 2020 verison. Thanks.
|
|
|
|
|
Customers
Important Contributors
FamilyTrees.GenoPro.com
GenoPro version: 3.1.0.1
Last Login: 4 hours ago
Posts: 1,576,
Visits: 31,223
|
You may have deleted the report using http://collaboration.genopro.com/Account.aspxHowever it might still be in the cache on your PC. Depending on the system and browser there are different ways of clearing the cache; Ctrl+ F5 often works. The other thing is that Google also caches web sites and you have to wait until they update this
|
|
|
|
|
Administrators
Customers
Important Contributors
FamilyTrees.GenoPro.com
GenoPro version: 3.1.0.1
Last Login: 2 hours ago
Posts: 3,338,
Visits: 25,593
|
- To manage/delete your reports go to link given by Appleshaw then scroll down to online publications then click view/hide for list of reports.
'lego audio video erro ergo disco' or "I read, I listen, I watch, I make mistakes, therefore I learn"
|
|
|
|
|
Customers
GenoPro version: 3.0.0.8
Last Login: Sunday, August 14, 2022
Posts: 4,
Visits: 9
|
Thank you for takign the time to reply.
It isn't a cache problem - I can navigate to the online report using different browsers. I think my problem is that on the "dashboard" page of my profile, for ht elife of me I can not see a place that allows me to manage reports! I can see a thing for registration keys and e-mail and my perosnal detials, but nothign about managing online reports. Can someone share a screenshot of what I should see? Thnaks so much for helping me with this.
|
|
|
|
|
Customers
GenoPro version: 3.0.0.8
Last Login: Sunday, August 14, 2022
Posts: 4,
Visits: 9
|
|
|
|
|
|
Administrators
Customers
Important Contributors
FamilyTrees.GenoPro.com
GenoPro version: 3.1.0.1
Last Login: 2 hours ago
Posts: 3,338,
Visits: 25,593
|
When I look at the directory of public reports on familytrees.genopro.com I do not see any reports under your user ID 1735249.If you have any your profile page should look like 
'lego audio video erro ergo disco' or "I read, I listen, I watch, I make mistakes, therefore I learn"
Edited: Thursday, July 14, 2022 by
genome
|
|
|
|
|
Customers
GenoPro version: 3.0.0.8
Last Login: Sunday, August 14, 2022
Posts: 4,
Visits: 9
|
Aha! We are getting somewhere.
|
|
|
|
|
Administrators
Customers
Important Contributors
FamilyTrees.GenoPro.com
GenoPro version: 3.1.0.1
Last Login: 2 hours ago
Posts: 3,338,
Visits: 25,593
|
So you will need to log in as BrynSparks in order to delete that report 
'lego audio video erro ergo disco' or "I read, I listen, I watch, I make mistakes, therefore I learn"
|