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By GenoProSupport - Sunday, September 17, 2006
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GenoPro added twi new dialogs: 1) Send File: To send a genealogy file to another user.
2) Online Backup: To backup your genealogy file to our server.
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By V.L.o - Monday, September 18, 2006
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Hi, have there been any other updates on server! I noticed that I wasn't prompted for password to get to my password protected family tree!
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By jcmorin - Monday, September 18, 2006
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If you are referring to familytrees.genopro.com, your password is request once per session. Close your browser and then try to access your password protected publication, you will be prompted for your password again. If you referring to the our [new] services Send a File and Create Online Backup, you don't have to login to view the files if you are already logged in with this forum. The download link sent by the confirmation email contains a 64-bit validation key which is sent only to the destination recipient. It is pretty hard to guess a correct 64-bit validation key for a given file.
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By ric_cw - Tuesday, September 19, 2006
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Hint for users of the 'Send File to User' feature: watch out, because the format of the file being downloaded is actually XML. During the download, the 'Save As' dialogue box incorrectly assumes (currently) that the file is GNO format, resulting in the file not opening as it should. Quick fix is to modify the suffix (from GNO) to XML after download, and it will then open as an XML file. Can this be corrected at source please?
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By GenoProSupport - Tuesday, September 19, 2006
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This is a feature by design. The extension .gno can be a native .gno file or an .xml file. If GenoPro detects a .gno file with XML content, then it uses its import module to import the XML data.
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By GenoProSupport - Tuesday, September 19, 2006
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Humm... you are right. Sometimes the attachment is opened in the browser or with Notepad. We need to take a look at the Content Type and the disposition.
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By ric_cw - Tuesday, September 19, 2006
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Okay, I've got the picture. Looks like the downloaded file (with GNO suffix, but actually in XML format) imports automatically in Beta 2b18e as a GNO file. Earlier Beta versions dont do the automatic import, and an error message comes up.
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By GenoProSupport - Wednesday, September 20, 2006
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ric_cw (9/20/2006)
Earlier Beta versions dont do the automatic import, and an error message comes up.Yes. I wrote some code to detect an XML content when a .gno file is opened. If the content appear to be XML, then GenoPro imports the XML document instead of opening it as a native .gno. This feature is only available since Beta 2.b18e. By the way, I fixed a bug where sometimes the .gno extension would not be appended if there was already a dot in the file. In the future, all files sent to other users will end with .gno which will make them easier to open.
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By 212143 - Sunday, January 28, 2007
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I'd like to backup online but the prompt does not appear in the File menu - I have Genopro2007
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By GenoProSupport - Sunday, January 28, 2007
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212143 (1/28/2007)
I'd like to backup online but the prompt does not appear in the File menu - I have Genopro 2007You don't see the menu item Online Backup from the File menu? 
For more information, you are welcome to visit http://www.genopro.com/help/backup-online/
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By Matignon-Martin - Thursday, February 1, 2007
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Is there any way, in addition to the gno file, to backup all the linked files (pictures, etc) with there relative path to the gno ?
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By 726162 - Wednesday, April 28, 2010
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I need some technical advice. I keep logging onto GenPro, requesting info from someone else's files (through Bing). Although it opens GenPro and I can get into my files, it keeps knocking me out of the ones I am trying to research. I only recently bought the software and it has opened this particular file before. Any idea what I am doing wrong? Please forgive me if I am in the wrong forum. Thank you.
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By Poolzone - Thursday, April 29, 2010
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it keeps knocking me out of the ones I am trying to research
It would be helpful if you were a little more descriptive of the event that takes place.
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By GenoProSupport - Thursday, April 29, 2010
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726162 (4/29/2010)
I need some technical advice. I keep logging onto GenPro, requesting info from someone else's files (through Bing). Although it opens GenPro and I can get into my files, it keeps knocking me out of the ones I am trying to research. I only recently bought the software and it has opened this particular file before. Any idea what I am doing wrong? Please forgive me if I am in the wrong forum. Thank you.I presume you are talking about files on http://familytrees.genopro.com. If you wish to contact the author of a publication, simply click on the little envelope at the top of the publication, or send me the URL of the file and I will contact the author on your behalf.
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