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Missing Hyperlink to Family on Individual's Page


https://support.genopro.com/Topic17888.aspx
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By franhigg - Sunday, May 27, 2007
I'm using IE 6 and GenoPro 2007 Version 2.0.0.5 with English Narrative Report Version 2007.05.21

For just one twice-married individual the hyperlink "Click here for details of xxxx's family with yyyy" only appears for the first family (i.e. first wife and children), and not for the second. However, both families are in the report, having their own pages and being listed in the families index. Also, other twice-married individuals have both hyperlinks appearing, just as they should.

I have tried re-running the report several times, and also added an additional (genuine!) child, in case the page needed refreshing, but to no avail. I have also, in my inexpert way, looked at the ged file, which seems ok to me; all the data seems to be there.

Any ideas as to why this one hyperlink should be missing, and how I can make it appear?

Cheers!

John

By franhigg - Wednesday, June 13, 2007
Any ideas, anyone? The family for which there should be a hyperlink is definitely in the report; indeed, the second wife and second tranche of children appear in the timeline. The only odd thing I've discovered since posting my original query is that the twice married individual in question is the only individual with an entry in the "Family Order" field, and the entry is of the family for which there is a hyperlink.

I don't know what the "Family Order" field is for - other twice-married people don't have an entry there - so might this be significant?
By jcmorin - Wednesday, June 13, 2007
Can you post a sample .gno document so we can check it out?
By franhigg - Thursday, June 14, 2007
Here is the gno file. The individual where the problem arises is Francis Higginson (b 1799) (ind 00042). He was twice married, first to Sarah (ind 00043, fam 00018) and then to Frances (ind 00066, fam 00027). On the Report, both individuals and families appear, but on the page for him as an individual there is no hyperlink to his second family, only to the first. However, the link does appear on his second wife's page!

For all other twice-married individuals both hyperlinks appear, as they should. However, the entry in the "Family Order" field for Francis Higginson puzzles me, as no other individual has such an entry.

Many thanks for offering to sort this out - it's been bugging me for a few weeks now!

Cheers

John
By appleshaw - Thursday, June 14, 2007
This is a similar problem identified by Howard recently. If you click on the link between Francis and the family line and then drag it to the side, you will see there is another line underneath.
In the properties for the Family of Francis no mate is mentioned.

If you delete both these links and also the one for Sarah and the reconnect both as Parent then the Family shows them as Mate(s)
By Howard53 - Thursday, June 14, 2007
I don't believe it is quite that simple. In this case there should be two 'Link as Parent' lines - one for each marriage. If you delete the links and reapply them, the problem identified by franhigg still exists.

franhigg has probably highlighted where the problem is. If you delete all of the 'Link as Parent' lines from Francis Higginson, this deletes all his spouses in his Table Properties. However, under Family Order an entry still exists, but now instead of identifying the Union with his first wife with their names, it just says 'family' but the link still goes to the union describing his first marriage. Why does this link still exist when there is now no link to Francis Higginson? Where is the Family Order property defined?

By GenoProSupport - Thursday, June 14, 2007
Howard53 (6/14/2007)
Where is the Family Order property defined?

The Family Number represent which family it is for the parent.  For instance, an individual divorced 3 times, had 3 families.  The Family Number 1 means it was his first marriage, Family Number 2 means the second marriage and Family Number 3 means the third marriage.

The Family Number is automatically computed, however you can change the Mate Order from the Individual's properties.  For details, you are welcome to view our video tutorial http://www.genopro.com/tutorials/videos/changing-mate-order/

By franhigg - Thursday, June 14, 2007
The Family Order is different from the Family Number. To see the Family Order, you have to go to the Table Layout for Individuals; there is a column for Family Order (I don't think it shows by default, so you may have to click on column properties to display it). Rather confusingly, the Family Order turns out to be, not a number, but a hyperlink to a family. Thus in my family tree, only Francis Higginson has an entry for Family Order, and that entry is a hyperlink to fam 00018, i.e. his union with his first wife Sarah.

As I mentioned, I don't have a clue as to what Family Order is for, and it is only a guess that it is connected with the problem that I submitted. Thanks to everyone for their suggestions; please keep them coming, because this is most perplexing, as all the data seems to be absolutely what it should be!

John
By GenoProSupport - Thursday, June 14, 2007
The Family Order is used internally by GenoPro to determine the order of the mates/spouses.  This hidden field is accessible via the Table Layout for troubleshooting.
By maru-san - Thursday, June 14, 2007
Had a look at your problem too and tried what appleshaw suggested, but as you know in the meantime, it did not work. So I deleted both mariage lines, the one to Sarah and the one to Frances, and reconnected them, 1st Sarah (Ctrl + M) and then Frances (Ctrl + M) and reconnected the children (right click menu, link as child). The report shows what you want. Why? Can`t tell you.
By Howard53 - Friday, June 15, 2007
The fault lies in the first marriage. As soon as that is deleted the entry under Family Order on Francis Higginson's Table disappears, and when it is reconstructed this entry does not recur, and as maru-san states, the report then contains the correct information.
By franhigg - Friday, June 15, 2007
Hey, that has indeed done the trick! How strange, that deleting and reinstating the marriage that did appear in the report should result in the correct reporting of the one that didn't! I wonder why ...

Sincere thanks to everyone who contributed to this topic!