GenoPro Home
GenoPro Home  |  Get Started With My Genealogy Tree  |  Buy  |  Login  |  Privacy  |  Search  |  Site Map
 
problem with ftp client


https://support.genopro.com/Topic19397.aspx
Print Topic | Close Window

By beraha - Thursday, October 4, 2007
Each time I try to download and run the Ftp client I get a crash. same problem on two different computers

Here is a screenshot.

 

 

 

 

By jcmorin - Friday, October 5, 2007
1. For an unknown reason the application cannot be run from the Temporary Internet Files folder, it must be saved somewhere like the desktop or program files.

2. From the printscreen you posted, I can see that you have successfully launch the application, logged into your account and retrieve the list of files for a publication. At what step, if any, do you get the crash? While uploading a file (using drag and drop) ?

By beraha - Friday, October 5, 2007
JcMorin (10/5/2007)
1. For an unknown reason the application cannot be run from the Temporary Internet Files folder, it must be saved somewhere like the desktop or program files.

2. From the printscreen you posted, I can see that you have successfully launch the application, logged into your account and retrieve the list of files for a publication. At what step, if any, do you get the crash? While uploading a file (using drag and drop) ?

 

OK  - Now I managed to run the FTP client after saving it to disk at first, and only then run it. Before, I could not activate it at all.

However, I've noticed the client is not so stable and I've got a few time an error message.

Here is a printscreen of a message that I got, when I was just trying to exit the ftp client.

 

 

 

 

By jcmorin - Friday, October 5, 2007
The application is not really rock solid but it's a "test" before it been integrated into GenoPro.

If you are able to reproduce a bug that make the application crash every time, let me know the exact sequence and I will fix the tool.

By the time, if you are able to upload your custom files it's a good start Smile