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Why I cannot print from FamilyTrees.GenoPro.com ?


https://support.genopro.com/Topic19644.aspx
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By 164514 - Friday, October 26, 2007
Hello

Why have not option for print genealogy tree.

See please bellow.

I want print tree , but have not options for this.

Best regards 

By jcmorin - Friday, October 26, 2007
The problem is because the file open inside your web browser. My suggestion is to save the file (right-click: Save Target As...) to your computer and open it again with GenoPro. GenoPro will display extra menus with more print options.

By 164514 - Friday, October 26, 2007
O.K, but this is not good decision, this is bad decision. A lot of people not clever programmist and for them need simple decision ( see Myheritage)

Best regards

By jcmorin - Friday, October 26, 2007
It's in fact a problem related to ActiveX and Internet Explorer... not GenoPro. Maybe GenoPro should not be allowed to work inside the browser at all?
By fbukolyi - Friday, October 26, 2007
With my IE7 even the tree cannot be seen in the browser: it complains about the file format and offers a save option Smile
By 164514 - Sunday, October 28, 2007
I have too this problem :

- in my office all work good (in IE6), but in home ( with the same IE6) I can not see tree in browser.

I asked about it at a forum of 6-7 times and nobody could give good advice

So, I see 2 problems:

1. can not view tree in browser (IE6 or IE7)(why?)

2. can not print tree from browse IE6.

Thanks

By jcmorin - Monday, October 29, 2007
The solution is to not open the document from the browser but saving it to your computer and print from GenoPro directly.