publishing report online - doesn't work anymore

publishing report online - doesn't work anymore

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By ameliasera - Monday, December 15, 2008

I got genopro last year and have been publishing/generating reports online fine until yesterday.

Yesterday I clicked on a free "update" button on the genopro website which said it would change my genopro programme so that I could "save to a database" (whatever that means). After I updated my genopro programme I tried to publish my family tree online. Instead of it working like it used to I got this message:

Publishing report to http://familytrees.genopro.com/amelia-sera@hotmail.com/PEARSON2/
Connecting to server familytrees.genopro.com...
Ok

And then nothing happens. Really annoying.

Also I got a message when I opened Genopro saying that the Gamma version is still new and may have some bugs. I didn't even know I had the Gamma version. Did I update to the Gamma version and is this my problem?

Any suggestions?

Cheers!

By GenoProSupport - Wednesday, December 17, 2008

We made an improvement in to detect a rare type of error and created a bug. If you download and install http://www.genopro.com/InstallGenoPro.exe again, the bug should be fixed. You should be able to publish again.