GenoPro Home
GenoPro Home  |  Get Started With My Genealogy Tree  |  Buy  |  Login  |  Privacy  |  Search  |  Site Map
 
PM's NOT working


https://support.genopro.com/Topic26329.aspx
Print Topic | Close Window

By Rick-Ortenburger - Tuesday, August 17, 2010
Anybody else having trouble trying to get into their private messages?
All I get is a spinning circle, it won't go into the inbox, sent, etc...........
I know how to get into the messages.
But it does NOT allow me to do that?
Rick
By jcmorin - Tuesday, August 17, 2010
You are right, there is a problem with PM, I will investigate and fix the problem tomorrow.
By jcmorin - Wednesday, August 18, 2010
The PM should be working fine by now... give it a try and let me know.
By Rick-Ortenburger - Wednesday, August 18, 2010
Jean-Claude,
No, I still get this spinning circle?
I can not get into my inbox, send box, etc....
Rick
By jcmorin - Thursday, September 16, 2010
Sorry for the delay about the private message bug, the problem was in the JSON encoding of the title of the message. I could not reproduce the bug because I didn't have any message with problematic title (such as html tag and / \ " character)

Anyway should be fixed by now, let me know if there is other issue with the forum.