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By P.Cooper - Wednesday, February 16, 2011
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I thought I had removed my tree from familytrees.genopro.com http://familytrees.genopro.com/P.Cooper/Cooper
If I search for members of my tree at http://familytrees.genopro.com/search.aspx, I get numerous results showing all sorts of info (birthday's etc..) for living individuals.
If I try to click on any of the search results that are part of my tree, I get a 404 Not Found error. (though if I click on results from trees that are not my own, I can view the results fine)
Are my files still active somewhere that I can't identify?
How do I get them completely removed from public display (including the search engine results)? I thought removing the tree would have removed it from the search engine results as well.
edit: disregard ... after searching a bunch more, I somehow stumbled onto a second "Control Panel" at http://collaboration.genopro.com/Account.aspx and found the tree listed there with a Delete Option.
Oddly, the tree was not listed on my "main" control panel ( http://support.genopro.com/ControlPanel.aspx)
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By GenoProSupport - Wednesday, February 16, 2011
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For performance reasons and to minimize the load on the server, the databased is indexed only once per day. If you delete a publication and search for a name in that publication, then GenoPro will display you a list of links to the publication you just deleted. If you try again the next day, all results should be done.
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