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By SkyAn - Friday, March 2, 2012
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Hi. I have fatal error when try copy-paste tree or some people. Same problem I see when try Import tree. I find people who make this errors but I can't find something extraordinary in personal tab.
Who know how solve it.
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By GenoProSupport - Friday, March 2, 2012
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Can you please give me a sample family tree and detailed step-by-step to reproduce the bug?
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By SkyAn - Friday, March 2, 2012
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Sorry, but not. Because I don't know where this error will be.
When opened two or more tabs. I select all tree in one tab. Copy (CTRL+C or Copy). In other tab make Paste or CTRL+V and program shut down with fatal error. Same when I try Import .gno file in existing tree. Program shut down with fatal error. If u want I can save microsoft bug report and send u.
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By appleshaw - Saturday, March 3, 2012
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Just tried out your problem - no error here. Suggest you use the send feature on the GenoPro file menu and put in serviceATgenopro.com . Change my AT to @
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