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HTTP Error 404: file not found


https://support.genopro.com/Topic31892.aspx
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By tbenzvi - Saturday, June 8, 2013
I published my family tree in your site and i've got these errors massages:

Connecting to serverfamilytrees.genopro.com...


HTTPError 404: file not found


                http://familytrees.genopro.com/404.aspx?404;http://familytrees.genopro.com:443/tbenzvi/Sandler/GenoProCache.xml


Cloning document Sandler...


[49.09] Processingtemplate 'genomap.svg'...



HTTPError 404: file not found


                http://familytrees.genopro.com/404.aspx?404;http://familytrees.genopro.com:443/tbenzvi/Sandler/genomaps/GenoProCache.xml


[57.51] Processingtemplate 'scripts\calendarevents.js'...


HTTP Error404: file not found


                http://familytrees.genopro.com/404.aspx?404;http://familytrees.genopro.com:443/tbenzvi/Sandler/scripts/GenoProCache.xml



 1.What does it mean?

2/ how can I update my Family tree (not republish but update)


Thanks

Tamir
By jcmorin - Saturday, June 8, 2013
The publication did work, only 3 files were missing, those "GenoProCache.xml" files are little files that GenoPro upload to save bandwith and time when you re-upload your publication. It will be able to detected and re-upload only files that have changes.

Don't worry, everything is fine from what I see.
By tbenzvi - Saturday, June 8, 2013
Thanks a lot for your fast replay!!

Could you please inform me how should I update my report without uploading all the material again?

I mean How can I upload only the new files or only the changed files

Thanks again

Tamir
By jcmorin - Saturday, June 8, 2013
It's built-in, you have nothing just re-publish with the same settings, GenoPro will download the little files [that were missing] and will upload only the changes.
By tbenzvi - Sunday, June 9, 2013
How do I republish?

I generated again a new report after adding some information to my gedcom family tree. and its started from the beginning uplading everything...

still I got the same errors like the first time:

Processing template 'scripts\calendarevents.js'...

HTTP Error 404: file not found

http://familytrees.genopro.com/404.aspx?404;http://familytrees.genopro.com:443/tbenzvi/Sandler/scripts/GenoProCache.xml

[43.52] Processing template 'genomap.svg'...



HTTP Error 404: file not found

http://familytrees.genopro.com/404.aspx?404;http://familytrees.genopro.com:443/tbenzvi/Sandler/genomaps/GenoProCache.xml

Connecting to server familytrees.genopro.com...

HTTP Error 404: file not found

http://familytrees.genopro.com/404.aspx?404;http://familytrees.genopro.com:443/tbenzvi/Sandler/GenoProCache.xml

Are ther a button UPDATE wqo the need to regenearte everything??

What should I do in order republish correctly

Thanks

Tamir
By GenoProSupport - Monday, June 10, 2013
Somehow we forgot to assign a unique IP address with HTTPS (port 443) to http://familytrees.genopro.com, thus causing random errors.  Can you please retry and let us know if the problem has been resolved.
By tbenzvi - Monday, June 10, 2013
I republish the family report and now without errors

thanks a lot for the fast and helpfull replay
By powery - Monday, June 10, 2013
404 ok