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It crashed my laptop


https://support.genopro.com/Topic33603.aspx
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By yanoria - Monday, May 19, 2014
I have spent 5 days trying to figure out how to use this Geno Pro software,  First it caused a lot of viruses to attack my laptop then crashed it, After restoring  the hardrive, I still cannot export or email the finish Genogram to my professor.  I spent 12 hours just trying to work through POP UPS. Its very hard to describe the frustration. 
By genome - Tuesday, May 20, 2014
If you downloaded GenoPro from www.genopro.com then there is no way it would 'cause a lot of viruses'.

I have no idea what you mean by 'POP UPS' but if you are unable to follow the extensive help pages at www.genopro.com I can only suggest the surely one of your colleagues on the same course has enough IT savvy to perform the simple task and can give you advice.