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Problem printing multiple page Genogram


https://support.genopro.com/Topic33940.aspx
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By chakrin - Thursday, September 25, 2014
I have a fairly small (3 pg landscape, 4 pg portrait) Genogram I want to print. Problem is missing information (as I said, whole individuals) between the pages. Changing the Easy Clip settings or the border/borderless printer setting seem to have no effect. What am I doing wrong?

Can a Genogram be exported to a .tif or other graphics format file?
By jcmorin - Thursday, September 25, 2014
I can be exported in metafile (vector-based) where it can be stretched infinitely. [File - Export]
By chakrin - Thursday, September 25, 2014
I'd much prefer printing using GenoPro's mosaic capability. Again, what am I doing wrong?
By jcmorin - Thursday, September 25, 2014
The Print Preview should show you the exact copy of what will be print. You're telling me that between 2 pages there is missing individuals? 
By genome - Friday, September 26, 2014
Make sure you set required paper size in File/Printer Properties first. Then use File/Page Layout to set required number of vertical/horizontal pages.  Do not change paper size in Page Layout table.

If still problems then maybe your printer driver is at fault.  Have you tried printing to say a virtual Pdf printer (e.g. PrimoPDF) rather than a physical printer?
By chakrin - Friday, September 26, 2014
Yes, there is missing data between pages and no, I haven't played with the page sizes.

I am, however, 1) looking around here for longer paper to avoid multiple pages and 2) looking around for a working printer I can borrow to check out other drivers.
By chakrin - Thursday, October 2, 2014
I recently retrieved old multi-page printouts of my Genogram done with the 2007 version and they look fine.
This leads me to think there's a bug in the current version.
Any thoughts??
By jcmorin - Thursday, October 2, 2014
everything is possible, but I don't think the print function has been changed really.