GenoPro Home
GenoPro Home  |  Get Started With My Genealogy Tree  |  Buy  |  Login  |  Privacy  |  Search  |  Site Map
 
Familytree and password


https://support.genopro.com/Topic33974.aspx
Print Topic | Close Window

By Jarmo - Monday, October 6, 2014
Hello

I created a narrative on my account and protected it with password. 

Now the system does not ask me the password as I expected?  What did I do wrong?

BR, Jarmo
By jcmorin - Monday, October 6, 2014
Dear Jarmo,

Both of your publications still request a password. The "problem" is that the password are remember on your browser. 

You can try the following to get back the ask password:
- Close all instance of your browser. (leaving 1 open, keep the session alive);
- Try another browser (Firefox, Google Chrome, Opera, Internet Explorer) if you have another installed
- Another great trick is the private/incognito mode, that for sure will ask you for the password.

Have a good day,

Jc