"The registration key XXX-XXX-XXX-XXX is not valid"
I downloaded to program to my computer and entered a key my teacher gave me for GenoPro, it did not work. The messages says it is "not valid." Then I obtained a temporary key directly from you, GenoPro, and that does not work either, again the same message "knot valid." I have an Accer laptop that is about 4 or 5 years old. The program downloaded and installed just fine. I've been using it all day and it works great. I just cannot get the registration key to work. Now I'm scared I'm going to loose all my work from today. What am I doing wrong that will not recognize my registration key? This is such a simple copy/paste maneuver, I don't understand what is going wrong. Please help!
Thank you in advance for your time and efforts.