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Registration Key


https://support.genopro.com/Topic36635.aspx
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By akenney24 - Monday, February 1, 2016
I have continuously received this error in attempting to get an academic registration key.  We can ping https://api.genopro.com/ws.asmx from the same machine but are still receiving this error. 

Connecting to GenoPro.com and sending evaluation key to email akenney@mail.richmont.edu...
Error sending registration key to email 'akenney@mail.richmont.edu': 
The server name cannot be resolved; please verify your network connection and firewall settings
By GenoProSupport - Monday, February 1, 2016
GenoPro 2016 version 3.0.0.7 has a fix for this.  Are you using version 3.0.0.7.
By akenney24 - Monday, February 1, 2016
I just downloaded genopro from the website.  I will go back and check. 
By akenney24 - Monday, February 1, 2016
I am using that version of Geno- Pro. 
By GenoProSupport - Monday, February 1, 2016
Thank you for feedback.  The blocking may be due to a firewall or something else.

In the meantime, feel free to use the following evaluation key 3-LMDY-RBXZ-RAUE-TMP which is valid for 6 months.
By akenney24 - Wednesday, February 3, 2016
Awesome!  Thank you so much!