Invalid Encryption Certificate

Invalid Encryption Certificate

Home » GenoPro Help and Technical Support » Installing GenoPro - Registration key

https://support.genopro.com/Topic37554.aspx

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By LisaD - Wednesday, November 23, 2016

Hi,

I'm a student at Liberty University and need your software for a class. I've downloaded GenoPro on to my PC but when I enter my data to get a free academic encryption key I get the message below. Help! I need to use GenoPro soon for a very important project. Thanks so much for any assistance.

Lisa

https://api.genopro.com/ws.asmx

Connecting to GenoPro.com and sending evaluation key to email avisF16@cox.net">DavisF16@cox.net...

Error sending registration key to email 'avisF16@cox.net">DavisF16@cox.net':

The encryption certificate is considered invalid by your computer. Please try again one more time.

https://api.genopro.com/ws.asmx

By GenoProSupport - Monday, November 28, 2016

According to our records, the certificate at https://api.genopro.com/ws.asmx is valid and expires on Sep 27, 2018 (about two years from now). Have you checked the date/clock on your computer?