GenoPro Home
GenoPro Home  |  Get Started With My Genealogy Tree  |  Buy  |  Login  |  Privacy  |  Search  |  Site Map
 
Error 12157


https://support.genopro.com/Topic38547.aspx
Print Topic | Close Window

By anas_hafez - Monday, February 12, 2018
Hello,

I'm running GenoPro on Ubuntu and when i select
Help>Check for Updates
i get the following error:

Error 12157 - <Unknown Error>
    http://api.genopro.com/ws.asmx

Ubuntu Version:
16.04 LTS
GenoPro Version:3.0.1.1

Any idea how to fix this problem ?


Edited: 1 minute ago by anasehab
By GenoProSupport - Monday, February 19, 2018
According to https://www.experts-exchange.com/questions/20832854/WinInet-error-12157-and-Client-certificate.html the error 12157 (ERROR_INTERNET_SECURITY_CHANNEL_ERROR) is because:

"The application experienced an internal error loading the SSL libraries."

During the past decade I have seen this error about 3 times from different users, however I have no clue how to fix this.  To our best knowledge our certificates are valid.

If you try https://api.genopro.com/ws.asmx you will see the certificate is valid.
By anas_hafez - Saturday, February 24, 2018
Understood, thank you for the feedback anyway, if i find the work around i will post it here if possible.