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By Rock - Sunday, February 25, 2018
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After entering my instructor's registration key, I receive the following error message: "The registration key XXXX is not, you must enter the whole registration key; not just the first characters."
"Would you like to continue with this registration key?"After I click YES, I get into and am able to use the program. The instructor key is valid and allows me to access and save. I am concerned I may experience issues later as I complete my assignment. My instructor confirmed the registration code and other students have not reported this issue.
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By GenoProSupport - Monday, February 26, 2018
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Sswain is not your registration key. Your registration key is 3-NJWJ-97EQ-LCYX-TMP, and sswain is the academic referrer ID giving you a key of 180 days instead of 14 days.
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