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By 826039 - Sunday, April 8, 2018
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I have recently come back to doing research after a few years break and wanted to add a few names to my tree on Genopro 2011 but will not let me save the changes as a box keeps appearing about updating my registration key. I have ticked the box for already having purchased a key (2011) and do not wish to upgrade but will not let me save as is showing 2016. What's going on? I purchased a key several years back and have not had any problems right up to as recent as 2014. Am I doing something wrong?
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By genome - Sunday, April 8, 2018
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You need to be using GenoPro 2011 if that is the key you have. see https://www.genopro.com/2011/
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By 826039 - Tuesday, April 10, 2018
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Tried uninstalling 2016 which was successful then tried installing 2011 which didn't work. Can't use anything now.
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By GenoProSupport - Tuesday, April 10, 2018
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What error do you get?
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