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academic key needed


https://support.genopro.com/Topic39941.aspx
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By ach0717 - Sunday, June 23, 2019
I am trying to request an academic key.  When I fill in all the information genopro goes to send me a key and it gives an error message says

Error sending registration key to email 'ach0717@yahoo.com':
    The encryption certificate is considered invalid by your computer. Please try again one more time.
    https://api.genopro.com/ws.asmx

PLease help!!