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Trouble with Irfanview


https://support.genopro.com/Topic41036.aspx
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By lematong - Sunday, January 3, 2021
I have two separate family tree reports--On for the Chinese side of my family and one for the German side of my family. I have recently updated both. All the pictures and files are located on my computer in separate folders. 

When I updated the Chinese family tree and generated the report, it worked perfectly and the pass-worded website excited everyone who looked it over. All the pictures and data appear by clicking the appropriate icons.

When I generate the updated report for my German Family tree, I get an error message regarding the thumbnails and pictures and Irfanview. "[44.12] N.B. Thumbnails for pictures and embedded pictures in GenoMaps will not be generated as the IrfanView package must be installed for this but IrfanView was not found on the path specified (or defaulted) in Config Parameter 'IrfanViewPath' (C:\Program Files (x86)\IrfanView\i_view32.exe)

Even when I continue with the generation, it goes all the way through and gives me the opportunity to view the home page of the website. Then the trouble begins. When I try to view the individual pictures or the family pictures, I get the message in big block letters "Page Not Found." 

I can actually accesses the pictures and data by clicking on the written out list of most popular surnames, but I notice that my latest updates have not been added to the pictures. Somehow, I can't seem to find where I've made my mistake.
By genome - Sunday, January 10, 2021
It would appear that the Narrative Report genereation script has been unable to locate the IrfanView program on your computer.  This is needed to create thumbnail images of your pictures for the report.  If the script is unable to create thumbnails then new or revised pictures will not be uploaded. 

If you do not have Irfanview installed then download it and install it.  If you have installed Irfanview to a non-defaultlocation then you need to tell the script where it can be found via the report Configuration Parameter dialog.