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Retracing back to old account


https://support.genopro.com/Topic41334.aspx
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By 2260542 - Friday, March 26, 2021
Hello, 

I am trying to get back a genogram that I did for class. my dad would to get it back as he would like to add to it and needs something to do with his free time. If anyone has any ideas on how to get it back that would be helpful. 
By GenoProSupport - Sunday, March 28, 2021
Dear Arieanna,
According to our records we have no backups of any of your genograms, nor any .gno files you sent or received, nor any publications. What it means is all your genograms have been saved to your local machine. GenoPro has a built-in feature to search all files and folders on your computer.