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By 2311113 - Monday, November 15, 2021
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I purchased the GenoPro software on October 10, 2021 and have not received an email receipt. I checked my junk folder and it's not in there. Can you send one to me, please?
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By GenoProSupport - Monday, November 15, 2021
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When you purchased GenoPro, the server GenoPro.com was unable to connect to the server 209.222.82.252. I just retried again and it worked. Can you please confirm you have received your receipt.
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By 2311113 - Saturday, November 20, 2021
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Thanks for your message. I have not gotten the email receipt that you resent. I have checked my inbox, my junk folder and the security cache that we use. It's not in any of those places.
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By GenoProSupport - Wednesday, November 24, 2021
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Feel free to send an email to sales at genopro dot com
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