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https://support.genopro.com/Topic43363.aspx
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By 2455194 - Wednesday, September 13, 2023
The message is saying:1st time run - One time initialisation required to link to common code folder
[0.88] Failed to link to common code folder - error 0
By genome - Thursday, September 14, 2023
Did you install the Report Skin Templates update exactly according to the instructions? What version have you installed?