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requesting a new registration key


https://support.genopro.com/Topic43422.aspx
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By 2455412 - Thursday, September 28, 2023
i requested a free reqistration key a few weeks ago and it has finally expired two days ago it says. i went through the screens and noticed that it said that you can request multiple keys and that they will all have a cooldown aswell. im trying to work much sooner than 150 something days so i thought this was a good option for me potentially and i went ahead and tried it out.... only for the email to say that my preious one had expired yada yada. how can i request another key?
By GenoProSupport - Friday, September 29, 2023
Feel free to use the following key which is valid for 6 months: 3-8UNL-BTMD-EYG2-TMP
By 2455412 - Saturday, September 30, 2023
ah thanks so much! Smile my royal pain in the family tree(s plural) thank you. 
By 2461090 - Wednesday, October 4, 2023
I generated a key today, but it's expiring. Give me a new key
By 2461090 - Wednesday, October 4, 2023
I got it issued for the first time yesterday, and I got the expiration key Give me a new key
By disorderoak - Wednesday, September 4, 2024
If the automatic request system is not working or you need immediate assistance, contact GenoPro support directly. Explain your situation, including the expired key and your need for a new one. They may be able to provide you with a new key or adjust the expiration.
By anchorbuilder - Tuesday, November 12, 2024
I still don't understand what key you are referring to? Why haven't I received it yet?
By harrylu - Thursday, November 21, 2024
If you need help right away if the automatic request mechanism isn't functioning, get in touch with GenoPro support. Describe your predicament, mentioning the expired key and the necessity for a new one. Perhaps they can change the expiration or provide you a new key.