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Paste error


https://support.genopro.com/Topic46735.aspx
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By garyo - Friday, March 7, 2025


Hi

I am a new user

My procedure is
1. finish the diagram which has 4 levels grandparents, parents, children, grandchildren
2. from the menu select Edit, select all
3. from the menu, edit, copy
4. in powerpoint, paste to a blank slide
5. the result is either (1) I get an empty rectangle or (2) I only get the left half of the genogram [The same problem occurs when I paste to a word document].
6. I use windows 10. When i use the Windows Snipping tool I can successfully copy the genogram and paste it

(PS It makes no difference I have page layout turned on or off)

Your assistance would be appreciated

Warm regards/gary
By NiKo - Yesterday @ 10:30 AM
Just curious why you're trying to paste it into PowerPoint or Word?   To print it?  Email it?  As part of a presentation or write up?

You can print it directly to a PDF file with PrimoPDF or another similar application.

I use the Snipping Tool as well if I just want to grab a small piece of my tree.
By garyo - Yesterday @ 6:13 PM
Thanks for being the sole reply

You guessed correctly, it is to go in an essay case study.The image must be jpeg or png not pdf

I used the snip tool to get out of trouble but still wonder why in genopro the selection is wrong

Warm regards/gary