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By 367962 - Yesterday @ 9:42 AM
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Yesterday I published a tree on the Web site, now, I want to update it but I can´t. Do I need to delete the former tree, and how? When I try to update I receive the following message: "Page not found or moved" and in the directory just appears the older tree.
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By genome - Yesterday @ 10:06 AM
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Your report at https://familytrees.genopro.com/367962/Boric/default.htm was published today, 19/3/2025. It is better to use a username, e.g. 367962, rather than an email address when publishing/accessing the report. If you use an email then you will get "Page not found or moved" message when the publishing completes.
Also you may being seeing cached pages so clear your browser cache and look again if you see an old page.
You can change your username from an anonymous number to a more memorable name at https://support.genopro.com/ControlPanel.aspx under the Login tab. Note that if you do change username you will lose control of your reports published under your previous name, so best to delete them before changing username. |
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By 367962 - 9 hours ago
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Thank you for the answer.How to delete former reports published, before changing username?You tell me I am using an old report template, but I am using the templates included in the last version of the software I recently downloaded...
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