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Customers
GenoPro version: 2.0.1.5
Last Login: Thursday, June 7, 2007
Posts: 7,
Visits: 16
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Genosupport
Sorry attachment did not attach. Trying again.
Zephos2000
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Customers
GenoPro version: 2.0.1.5
Last Login: Thursday, June 7, 2007
Posts: 7,
Visits: 16
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Genosupport
Please find attached a jpeg screenshot of my wife's Ancestors' Tree.
I am obviously doing something wrong as on a previous occasion the treee printed out perfectly.
Zephos2000
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Administrators
Moderators
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Gamma
FamilyTrees.GenoPro.com
Translator
GenoPro version: 3.1.0.1
Last Login: Tuesday, February 3, 2026
Posts: 4,886,
Visits: 22,803
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Can you post a sample tree and/or screenshots?
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Customers
GenoPro version: 2.0.1.5
Last Login: Thursday, June 7, 2007
Posts: 7,
Visits: 16
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The problem is still there.
zpehos2000
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Customers
GenoPro version: 2.0.1.5
Last Login: Thursday, June 7, 2007
Posts: 7,
Visits: 16
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Thank you for your reply.
I have tried hovering the mouse over the subject and Genopro tells me that the entry has two children. From that I presume that the entry is a parent.
zephos2000
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Administrators
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Gamma
FamilyTrees.GenoPro.com
Translator
GenoPro version: 3.1.0.1
Last Login: Tuesday, February 3, 2026
Posts: 4,886,
Visits: 22,803
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You probably have an incorrect pedigre link, such as a child link instead of a parent link. Use the mouse and hover it over each pedigree link and read the tooltip. The tooltip will tell you whatever the pedigree link represent a parent or a child.
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Customers
GenoPro version: 2.0.1.5
Last Login: Thursday, June 7, 2007
Posts: 7,
Visits: 16
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When attempting to produce an ancestors' tree for one particular entry all that happens is that all the information that is selected is on the same line as the entry eg. brother, brother's wives and their children. On trying all other entries, the ancestors' tree is produced A OK.
Help would be appreciated.
Thanks
49671
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