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PROBLEM OPENING FILE

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Posted Friday, October 3, 2008 - Post #22779
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GenoPro version: 2.5.3.8

Last Login: Thursday, February 9, 2012
Posts: 4, Visits: 11
OK...  How do I do that?

Cool
Posted Friday, October 3, 2008 - Post #22776
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Gamma
FamilyTrees.GenoPro.com
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GenoPro version: 3.1.0.1

Last Login: Tuesday, February 3, 2026
Posts: 4,886, Visits: 22,803
Please send me your .gno file and I will take a look at the issue...
Posted Friday, October 3, 2008 - Post #22775
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GenoPro version: 2.5.3.8

Last Login: Thursday, February 9, 2012
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I tried printing the file.  The message I received was "Genopro 2007 Picture Your Family Tree! has encountered a problem and needs to close.  Sorry for the inconvenience....  etc."  I also tried copying the file to a disc and opening on a second computer but when I tried opening there I hit the same problem.

Cool
Posted Friday, October 3, 2008 - Post #22773
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GenoPro version: 3.1.0.1

Last Login: Tuesday, February 3, 2026
Posts: 4,886, Visits: 22,803
What error message do you get?
Posted Friday, October 3, 2008 - Post #22772
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GenoPro version: 2.5.3.8

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I tried that, I found the file but still couldn't open it:Sad:

Cool
Posted Friday, October 3, 2008 - Post #22768
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GenoPro version: 3.1.0.1

Last Login: Tuesday, February 3, 2026
Posts: 4,886, Visits: 22,803
If you remember the file name, just do a File search using Windows.  To find all GenoPro files, search for *.gno" and Windows will list all GenoPro files on your computer.
Posted Friday, October 3, 2008 - Post #22767
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GenoPro version: 2.5.3.8

Last Login: Thursday, February 9, 2012
Posts: 4, Visits: 11
HELP!

One of my kids pressed re-start button while I was working on my family tree.  When I try to re-enter the file I get thrown straight out again.  I've been getting so involved with the research and updating over the past few days that I forgot to make a backup.  My old backup needs a LOT of updating.  Is there anything I can do to re-open/recover the latest file?

Cool



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