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Posted Monday, July 17, 2006 - Post #11971
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I paid for a GenoPro license. When I invite family members to view the tree, they download the program. At one point, the download was free and use was free, albeit with a request for the user to purchase.

Recently I tried to download GenoPro for one of my cousins. I'm sure I did something wrong, because now it says we have to pay for GenoPro.

Please let me know if I did something wrong, or has the GenoPro business model changed and all my relatives must buy GenoPro to view the family tree.

thanks
Posted Monday, July 17, 2006 - Post #11972
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GenoPro version: 3.1.0.1

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kojak (7/18/2006)
I paid for a GenoPro license. When I invite family members to view the tree, they download the program. At one point, the download was free and use was free, albeit with a request for the user to purchase.

Recently I tried to download GenoPro for one of my cousins. I'm sure I did something wrong, because now it says we have to pay for GenoPro.

Please let me know if I did something wrong, or has the GenoPro business model changed and all my relatives must buy GenoPro to view the family tree.

thanks

I'm not sure if GenoPro's policy had been changed and if it is GenoProSupport will update us. In any case some registration is needed. You can see several discussions in that matter if you search for "registration".

As for your second question - your relatives don't have to buy GenoPro in order to view the family tree. GenoPro has an option to export your family tree into a MetaFile (a picture file) which you can send to your relatives.
Another way is to use the report generator and publish your family tree in GenoPro's server.

However - If you want your relatives to be able to modify your file, they must have GenoPro themselves.

Posted Tuesday, July 18, 2006 - Post #11973
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GenoPro version: 3.1.0.1

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You are welcome to read the thread Why a more restrictive license?

In a nutshell, GenoPro is shareware meaning you can try before you buy.  On the other hand, GenoPro does not require a registration key to view, print or generate a report of family trees.  You need a registration key to save family trees larger than 25 individuals.

Edited: Monday, October 29, 2007 by GenoProSupport

Posted Tuesday, July 18, 2006 - Post #11977
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You can still download the freeware GenoPro version 1.70 at http://www.genopro.com/free/. This version is 100% freeware without any registration, nag screen or advertising. You are welcome to use GenoPro 1.70 forever without having to ever spend a penny. The new licensing model does not prevent you from using existing software, but future versions will be shareware (try before you buy).

The text above comes from the second response in the thread that answered my question. I do not mind buying the GenoPro program. However, my relatives, many of whom like to see the Tree, but do not wish to change the Tree. Those people need a "viewer" Something like what Adobe distribues for free to see .pdf files.

I have been banging my relatives ears telling them to download GenoPro so the Tree becomes a "living" entity. That is, anytime they open the Tree, the date in the system clock updates the ages of the family members in the Tree.

I guess what I am asking GenoPro managment to consider is to rename GenoPro 1.70 to something like GenoPro Reader or GenoPro Viewer. Tell people it is not meant to create a tree, but to use it to view their family tree that someone else has created in GenoPro.

This assumes GenoPro 1.70 will allow a tree of greater than 25 members can be saved/viewed.

Personally, I will provide a link to the GenoPro 1.70 software and invite my relatives to download from that link and then allow it to open our family Tree. I hope that will work, while as many of my relatives have computers, most do not have the ability or inclination to learn GenoPro. They just want to be able to click on the Family Tree icon and have it launch the GenoPro viewer (or open GenoPro 1.70 and have it open the Family tree)

k
Posted Tuesday, July 18, 2006 - Post #11978
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GenoPro version: 3.1.0.0

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Any version of GenoPro can be use to VIEW any family tree of any size. Using a 3 years old version of GenoPro is not the best option because some data won't be display... We recommend using the latest version of GenoPro to view genealogy trees.

The registration dialog can be closed by clicking on the upper right X.

Edited: Tuesday, July 18, 2006 by GenoProSupport

Posted Tuesday, July 18, 2006 - Post #11979
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Thank you for the prompt reply. And thank you for the warning of using a 3 year old program.

Can GenoPro provide a viewer for those people that just wish to view a "living" tree not one that is a metafile. I do not believe the metafile allows images to be viewed, or ages to be updated. My family members do not wish to revise the tree, just view it. I do of course invite them to do the other half of their family by buying GenoPro. A couple have done such, but most just want to see how old someone is and when their birthday is.

So can a Viewer be created something like Adobe's PDF Reader, that will also allow access to photo's?

Posted Tuesday, July 18, 2006 - Post #11980
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Some time ago there was discussion about providing a version of GenoPro which was just a viewer. The point is that it is not needed. Anyone can download the latest version of the GenpoPro.exe file and use it as a viewer on their PC, possibly using data supplied on Cd.

The only 'problem' is that when you start to download it looks as though you have to buy. As Dan has said, this is not the case; you can register without buying. I think you can also download the .exe file directly but I have not tried to do this recently.

The other option is to put your report on to http://familytrees.genopro.com/ but this does mean the viewer has to have internet connection, preferably broadband but not essential.


Edited: Wednesday, July 19, 2006 by GenoProSupport
Posted Tuesday, July 18, 2006 - Post #11981
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GenoPro version: 2.0.0.1

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appleshaw (7/18/2006)
Some time ago there was discussion about providing a version of GenoPro which was just a viewer. The point is that it is not needed. Anyone can download the latest version of the GenpoPro.exe file and use it as a viewer on their PC, possibly using data supplied on Cd.

The only 'problem' is that when you start to download it looks as though you have to buy. As Dan has said, this is not the case; you can register without buying. I think you can also download the .exe file directly but I have not tried to do this recently.

The other option is to put your report on to http://familytrees.genopro.com/ but this does mean the viewer has to have internet connection, preferably broadband but not essential.


Well, I find that is a "problem" to the casual user. They rightly assume they have to buy the product. Just clicking the 'X' does not mean they get full and complete access. At least that is not what it means to me. Usually, it just closes the window and frequently the software.

I wish GenoPro could provide software that allows viewing, at no cost, but not revision to a tree. If the person wishes to revise, then the request for payment or at least direction to that part of the site that will provide information so they can download a beta version to test drive it. Lacking that, something on the pop-up window explaining that you do not have to pay to view, you just have to click the "x". When I downloaded the program at my cousins house, I did not see anything that made clear that by clocking the "x" I could view the Tree. Now, It was late in the day when I downloaded, and I was tired, and I might have missed those comments, but I do not any particular advice that viewing was free. If it is there and I missed it, I apologize.

k


Edited: Wednesday, July 19, 2006 by GenoProSupport
Posted Wednesday, July 19, 2006 - Post #11983
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appleshaw (7/18/2006)
As Dan has said, this is not the case; you can register without buying.

You don't have to register either.  Registering GenoPro gives you a free 30-day evaluation key where all the features are available.  A non-expired evaluation key is as good as a permanent registration key.

Edited: Wednesday, July 19, 2006 by GenoProSupport

Posted Wednesday, July 19, 2006 - Post #11984
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GenoProSupport (7/19/2006)
appleshaw (7/18/2006)
As Dan has said, this is not the case; you can register without buying.


You don't have to register either. Registering GenoPro gives you a free 30-day evaluation key where all the features are available. A non-expired evaluation key is as good as a permanent registration key.


Sorry, I guess I am too thick-headed to understand the answer above. If you do not register, what do you get?

After viewing the Registering GenoPro link you provided, it seems that you do have to register. And by the way that registration process is a complicated, multi-step process. If you don't think it is intimidating, ask your 88 year old Aunt Helen to download GenoPro so she can view your Family Tree. I'll bet she will tell you, as mine did, "I can't figure it out. Can you please print out the tree and mail it to me".

What happens after the 30-day period? Is that where the pop-up comes asking for money? Please understand, many of my relatives are computer-phobes. Asking them to jump through that many hoops is not going to get them to open the family tree. And the way the pop-up is worded, it is not clear that clicking the "x" will give them access to the family tree without buying.

I wish you all could revisit Adobe's business model for their Reader. It is a simple download and once done, can read any .pdf file, without further action on the user's part. Just like a Reader user's computer cannot create a .pdf file, I am suggesting a GenoPro viewer cannot modify a family tree. If they wish to do that, they can, as I did, buy the GenoPro program.

Management at GenoPro has created a reasonably easy to use program, and their focus is to constantly improve and upgrade GenoPro. And that is a great thing for them to do. They also need to look at who else uses GenoPro. Some of those users do not wish to create a Family Tree, they simply wish to view their Family Tree without complication.

k


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